MacOS Sierra Support Essentials V10.12 101 - Details
Add to calendar 2017-07-10 09:00:00 2017-07-12 17:00:00 America/Chicago macOS Sierra Support Essentials v10.12 101 WHAT IS INCLUDED • Three days of instructor-led training with hands-on exercises• One certification exam valid within twelve months of the course completion date to be taken at Te Shawnee, KS false YYYY/MM/DD
Registration for this event is open from: Sep 24,2013 9:00 am - Jul 3,2017 5:00 pm
Where: Tech Wyze, Inc. - Shawnee, KS , 22121 W 83rd Street, Shawnee, KS 66227 (US).
Date: Jul 10,2017 -  Jul 12,2017
Time: 9:00 am -  5:00 pm
 
Event description:

WHAT IS INCLUDED

• Three days of instructor-led training with hands-on exercises
• One certification exam valid within twelve months of the course completion date to be taken at Tech Wyze, Inc.
• macOS Sierra Support Essentials 101 v.10.12

WHAT YOU WILL LEARN

• The troubleshooting process and how to become more efficient with available tools and resources
• macOS Sierra features and functionality, including how to find additional information
• How to prepare for Apple Certified Support Professional certification

PREREQUISITES

• Knowledge of macOS and basic computer navigation

COURSE OUTLINE

PART 1: INSTALLATION

Prepare and partition the drive, install macOS Sierra, use the installer log files to verify a successful installation, configure macOS with the Setup Assistant, update software with Software Update and Installer, tips and techniques for troubleshooting an installation problem.

PART 2: USER ACCOUNTS

Create and manage user accounts, create and manage administrator accounts, locate directory attributes, security, password selection, Keychain, and FileVault.

PART 3: FILE SYSTEMS

File systems supported by macOS Sierra, file and directory ownership and permissions, Disk Utility and file repair, using the command line for file management.

PART 4: DATA MANAGEMENT

The root volume, file system layout, preferences, frameworks, file types unique to macOS Sierra (i.e., resource forks and packages), Spotlight, file archives, disk images, archiving and restoring data with Time Machine, managing backup data, how to access the data outside of Time Machine.

PART 5: APPLICATIONS AND PROCESSES

Applications supported in macOS Sierra, applications created with different developer APIs, the UNIX concept of a process, the relationship of processes and applications, tools to monitoring and managing processes, application preferences, troubleshooting, Boot Camp.

PART 6: NETWORK CONFIGURATION

Basic networking configuration, TCP/IP networking, Ethernet, AirPort, multiple network connections, appropriate use of network locations, isolating and troubleshooting network elements.

PART 7: NETWORK SERVICES

Connecting to common network resources, Network Users accounts with Directory Services, AFP, SMB, SSH, FTP, and WebDAV connections, Bonjour, NetBIOS, the network browser, isolating client software issues from network issues.

Enabling network services on a macOS Sierra client, peer-to-peer collaboration, sharing files between Macs and Windows, sharing web documents, screen sharing, firewall as well as techniques to isolate server issues from client and network issues.

PART 8: PERIPHERALS AND PRINTING

Connecting peripherals to a Mac, cabling, connections, device drivers for common peripherals, managing printers, print-job management, printer PPDs and PDF workflow, techniques for isolating cabling, driver, or application issues.

PART 9: SYSTEM STARTUP

Troubleshooting boot issues with a Mac at startup, phases of the startup process, which part of the system is active during each phase, issues that can arise, automatic process launching with launchd and login window startup items.

CERTIFICATION EXAM

Students can take the macOS Sierra Support Essentials v10.12 Exam to earn Apple Certified Support
Professional (ACSP) 10.12 certification

Registration options:
Add to cart Qty Ticket Name Ticket Price
Sierra 101
( El Capitan 101 Course, Exams and Courseware )
$ 1,800.00