Terms and Conditions

Tech Wyze, Inc. Privacy and SMS Communication Policy

Introduction:
Tech Wyze, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy and SMS Communication Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (Tech Wyze, Inc..com), use our services, or receive SMS communications from us. By accessing our site or using our services, including SMS communications, you agree to this Privacy Policy.

Information We Collect:

We may collect information about you in a variety of ways, including through our website or business-to-client interactions.

  • Personal Data: This includes personally identifiable information such as your name, email address, and telephone number, and demographic information like your age, gender, hometown, and interests that you voluntarily provide when registering on our website or engaging with our services (e.g., online chat, message boards, or SMS).

SMS Communication Policy:

1. No Unsolicited Marketing

Tech Wyze, Inc. does not use SMS for unsolicited marketing purposes. We value your privacy and only send text messages to individuals who have provided explicit consent or initiated communication with us.

2. Explicit Opt-In for Subscription Services

For subscription-based services, explicit opt-in is required. After expressing interest in receiving SMS notifications or updates for such services, you must confirm your subscription by replying with "START" to the initial opt-in message. Until you reply "START," you will not receive ongoing SMS notifications or automated updates from our subscription services.

3. Implied Opt-In for Agent and Staff Correspondence

By initiating contact via SMS with Tech Wyze, Inc., you are automatically opted in to receiving non-marketing and non-automated SMS correspondence from our agents and staff. This includes replies to inquiries, appointment notices, service updates, and other relevant communication necessary for the purposes of customer service and business operations.

4. Permissible Uses of SMS

We use SMS for relevant, operational communications, including:

  • Appointment Notices: Reminders and notifications related to scheduled appointments or meetings.
  • Agent-Client Correspondence: Direct messages for inquiries, follow-ups, or responses between clients and our representatives.
  • Service Updates: Transactional updates, changes in service, or important information related to your account or use of our services.

5. Opt-Out Option

You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message. Upon receiving this command, we will immediately cease sending SMS communications to that number.

6. Help Command

If you require assistance or more information about our SMS services, you can text "HELP" to the number from which you received a message. We will provide instructions or direct you to the appropriate support channels.

Use of Your Information

We collect and use your information to provide a smooth, efficient, and customized experience. Specifically, we may use your information to:

  • Offer new products, services, and recommendations.
  • Perform other necessary business activities.
  • Request feedback and contact you about your use of our services.

Privacy and Data Sharing

Confidentiality

All information shared via SMS or through other means is treated with strict confidentiality. Your information will only be used to deliver our services and relevant communications as outlined in this policy.

Non-Disclosure

We do not sell or share your personal information, including phone numbers, with any third parties. Your data is used solely by Tech Wyze, Inc. for the purpose of providing services or communications you have opted into.

Security of Your Information

We take steps to protect the personal information you provide to us through administrative, technical, and physical security measures. However, please be aware that no security measure is entirely foolproof.

Policy for Children

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe we have any information about a child under 13, please contact us immediately.

Changes to This Policy

Tech Wyze, Inc. reserves the right to update this policy at any time. Changes will be posted on our website, and we encourage users to review the policy periodically for updates.

Compliance with Laws

Our policies and procedures are aligned with applicable privacy laws and regulations, including those governing SMS communications, such as 10DLC regulations. We ensure that our practices comply with legal requirements.

Contact Information

If you have any questions about this Privacy and SMS Communication Policy or our practices, please contact us at {privacy}@techwyze.com.